Innovative digital shopping experiences – simple, fast and scalable.
Innovative digital shopping experiences – simple, fast and scalable.
Yesterday’s shopping experience is being challenged as customers’ expectations change. It is not only the product and the price that determines the customer’s choice, the experience plays a bigger role in their decision. One of the cornerstones of meeting these expectations is an IT platform that is easy to change, fast to work with and scalable for the right customer experience. Digital transformation is necessary to meet customers’ needs today and tomorrow.
Five critical capabilities for creating the right customer experience
The offer
Increase the digital experience.
Today’s business climate places great demands on online retailers and retail chains. Unpredictable supply chains and increased costs in purchasing come at the same time as customers have new demands and expectations for the experience of doing business with your company. At the same time, it has never been easier to acquire the skills that customers expect and the skills that an efficient business needs. The range of third-party services to realize necessary capabilities such as omni, automatic purchases, etc. is large, what we developed ourselves yesterday, we buy today as a service.
Transforming these services quickly and easily into a unified customer journey or efficient internal processes that are easy to change is the foundation of success today. The benefits of fast and efficient IT delivery to achieve what businesses need are growing every day. For those companies that know what they want but lack the ability to realize it with the help of IT, we have created a ready-made solution that gives you a big head start on the journey.
We build applications and APIs.
Your unique offerings and capabilities are implemented in the form of services that together form applications. Services are specifically developed to be autonomous, easy to maintain and scale well. Service interfaces are exposed to internal and external consumption via APIs.
The ability to design services and APIs is critical to the success of digital transformation.
Our solution includes a complete service platform with ready-made patterns, technologies and frameworks to build microservices in a unified way.
We integrate your third-party suppliers.
Whether it’s linking orders to stock or in-store events to accounting, integration of different services is key to success.
The third-party services you need to have the right capabilities should always have correctly updated information, similarly, the information and events taking place in your suppliers’ systems in real time should be received and processed by you.
The ability to integrate third-party systems and capture relevant events as they happen is key to creating an effective organization.
Our solution includes a complete integration platform with support for communicating with all known third-party systems, via file or direct calls.
We realize your business processes.
By combining third-party services and available APIs and Services, we build coherent business processes. These business processes are loosely composed of independent steps implemented in different services with clear and delimited responsibilities. This results in business processes that can be easily changed by introducing new ones, modifying existing ones or removing steps from the process.
Our solution provides the tools required to quickly and efficiently translate needs into implemented business processes.
We create understanding and insight with your data.
Data is collected from the business and external parties into data warehouses. The data collected is processed and analyzed, and the results are used to improve products, services, processes and to automate operations. Data is further used to create personalized offers with AI to further strengthen customer loyalty and offers.
The ability to collect, store and analyze data is critical to the success of digital transformation.
We protect your investment.
Business applications, APIs and data are protected against malicious third-party attacks with a centrally managed security solution. In addition, access and authorization, error handling, monitoring, logging and traceability are also managed. All data flows are protected by encryption. The security solution permeates the entire platform and security is taken into account in all aspects; application, API, data, development, code and delivery.
A comprehensive security solution is critical to protect your investment in digital transformation. The solution delivers design principles, patterns and best practices for how digital transformation can be done safely.
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